The Best Headsets for Video Chats and Conference Calls - Rolling Stone
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The Best Headsets For Video Chatting and Conference Calls

A dedicated headset can help you hear and speak more clearly on your next Skype session or Zoom call

Jabra 2400 II

Courtesy Amazon


Products featured are independently selected by our editorial team and we may earn a commission from purchases made from our links; the retailer may also receive certain auditable data for accounting purposes.

If you’re doing a lot of teleconferencing, or video chatting, one of the most important accessories to have is a good headset. Yes, most headphones have a microphone, but they’re typically an afterthought rather than a key feature.

Headsets are purpose-built to make your voice sound clear, and eliminate outside noise. Cutting out in the middle of a big meeting, or having your teammates hear the garbage truck pass by is not a good look. If you’ve been relying on a sub-par microphone setup for your conference calls, this guide has you covered.

What You Need to Know Before Buying a Headset

There are many factors to consider when choosing the right headset for you; below are the most important ones, which we considered while we were researching this list.

Style: Headphones designed for music listening come in three styles: earbuds, which fit in your ear; on-ear headphones, which have smaller pads that sit on top of your ears; and over-ear headphones, which have large ear pads that surround your entire ear. Headsets are typically on-ear headphones because of their thin profile and lightweight, but we also selected an over-ear option for people who prefer that style.

Weight: Video chats and meetings can go on for a long time, which is why weight is such a critical factor when choosing a headset. One that feels just a little too heavy at first can get very annoying half an hour into a call, so all of the ones in this guide are under 10oz (about three quarters of a pound).

Noise Cancelling: If you work in a noisy environment, noise-cancelling is a must-have feature. You’ll be able to focus more easily on the other side of the conversation if everything around you is tuned out. Critically, the noises that get blocked out by your headphones can still get picked up by your headset’s microphone, so you should still be mindful of where you’re calling from.

Wireless Connectivity: Most headsets are wired in order to reduce latency (lag) that’s introduced through a Bluetooth connection. But, our guide includes a wireless option if you feel more comfortable walking around while you attend virtual meetings.

1. AmazonBasics Gaming Headset

AmazonBasics Gaming Headset

Courtesy Amazon


AmazonBasics’ headset was designed for gaming, but it has all the same features you’d need for a successful teleconference or video chat.

The headset can be connected to your computer’s headphone jack, so it’s compatible with any device you have. Its over-ear style will prevent outside sound from leaking in, which helps make up for the headset’s lack of noise-cancelling. Its unidirectional microphone is highly flexible, so you can find the right distance from your mouth to sound clear but not too loud.

One nice feature is this headset’s in-line volume controller, which is located on its cable. Some headsets have volume buttons on one of the earcups, so they’re awkward to use, especially on a video chat. You can subtly change the volume on Amazon’s headset without having to even look down at your computer’s screen.

One factor to consider is this headset’s weight. At 9.8 ounces, it’s the heaviest option in our guide, which isn’t Amazon’s fault. Over-ear headphones are larger and heavier than on-ear headphones and earbuds in general, so it’s just a trade-off to consider.

On the bright side, this headset can also be used for gaming when you’re done with work, which can’t be said for the other headsets we’ve chosen.

PROS: Very flexible mic, can be used with computers and gaming systems.

CONS: A little on the heavy side.

AmazonBasics Gaming Headset, $29.99, available at Amazon

2. Andrea Communications NC-181VM On-Ear Monaural Computer Headset

Andrea Commuications NC-181VM

Courtesy Amazon


If you’re looking for a simple, traditional-looking headset for video chats and teleconferencing, we highly recommend the NC-181VM from Andrea Communications.

The headset has an on-ear style, with a single mono headphone that can be reversed so it sits on your right or left ear. This design decision reduced the headset’s weight to 3.9 ounces, and allows you to hear ambient sounds in the room more easily. That’s important because the NC-181VM’s headphone does cancel noise.

The headset’s microphone has a windstock, which will reduce the amount of popping noises you make while speaking (pops generally occur when you say words with the letter “p”, which sounds unpleasant to the people you’re on a call with).

The NC-181VM also has an in-line volume controller, so you don’t have to touch the headset, or look down at your computer to turn sound up and down. The controller also has a mute button, which you can press if you need to cough, or address someone in the same room without interrupting your call.

PROS: Light, in-line volume controller with a mute switch, reversible.

CONS: Its single-headphone style may not be for you.

Andrea Communications NC-181VM On-Ear Computer Headset, $42.99, available at Amazon

3. Jabra 2400 II QD Duo NC Wired Headset

Jabra 2400 II

Courtesy Amazon


Jabra’s 2400 II QD is a luxe teleconferencing or video-chatting headset for people who are sticklers about audio quality.

The headset was designed to optimize both the sound of the headphones, and the efficiency of the microphone. The on-ear headphones use a technology called “HD Voice,” which extends the frequency range you hear.

“HD Voice” was specifically made for telephone calls, so you can hear voices more clearly. The headset also uses a custom audio filter called “PeakStop” to prevent loud noises from hurting your ears. These headphones also have noise cancellation, which will allow you to focus on your call more easily.

The 2400 II OD Duo’s microphone is fully-adjustable, and has both a layer of foam on the inside and small holes on the back to reduce the sound of your breathing noises.

Finally, the headset comes in at an impressive 1.92 ounces, which makes it the lightest option in our guide. Jabra achieved this weight without making the headset mono.

This headset checks all of the boxes you’d need to set up a high quality teleconference or video chat, but unfortunately the headset doesn’t come with a QD to USB cable, which you need to connect it to your computer. You’ll need to get one separately, which is a little frustrating.

PROS: Excellent audio quality, noise-reducing microphone, incredibly light.

CONS: QD to USB cable sold separately.

Jabra 2400 II QD Duo NC Wired Headset, $140, available at Amazon

4.  Plantronics CS520 Binaural Wireless Headset

Plantroincs C520

Courtesy Amazon


Most teleconferences and all video chats take place on a computer, but if you have to dial into a call using a phone line, we recommend Plantronics’ CS520.

The headset, which comes bundled with the appropriate cables, comes in two pieces: The headset itself, and Plantronics’ base. Unlike the other headsets on this list, this setup enables the CS520 to be used wirelessly. The base connects to your phone line, and transmits a signal to the CS520, which can be used from up to 350 feet away.

Wireless audio gear can be hit and miss, but Plantronics built in a custom voice technology called DECT, which the company says eliminates WiFi interference and provides HD audio quality. DECT also encrypts the audio transmitted between the headset and base, so your conversation stays secure.

Wireless connectivity is a huge convenience, but it does come with a couple of downsides. Because the CS520 doesn’t have a cable, its volume control and call controls are on the left earcup, which can be a little awkward. You also have to worry about the headset running out of battery. That’s especially true because the CS520 supports noise-cancellation, which uses a lot of power.

Plantronics says the CS520 can get up to 13 hours of use per charge, and it recharges when its placed on its stand, but this is still something to think about.

Another factor to consider is that the CS520’s microphone isn’t as flexible as the other headsets we recommend. Plantronics says it can reduce the amount of background noise it picks up, which is important, but you won’t have the same finite level of control over the volume of your audio as you would if you could move the mic more freely.

PROS: Wireless, HD Audio support, works with a phone line.

CONS: Microphone isn’t as flexible, volume controls on the headset itself.

CS520 Binaural Wireless Headset, $182.49, available at Amazon

In This Article: Amazon, Jabra, RS Recommends


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