Superstars like Swift are increasingly using "dynamic pricing" that shifts ticket prices constantly like airline seats. But is it the future of the industry?
"It's extremely worrisome," says one high-powered agent. "Once these artists really do retire, who will be the replacements?"
"I've lost half of my income because of these clever fellas," says David Crosby. "I used to make money off my records, but now I don't make any"
Sony, Universal and Warner could make hundreds of millions of dollars off the planned IPO, but who else will succeed?
How phone-locking service Yondr is looking to put concertgoers' focus back on the music
How he turned the halftime show into a prestige musical event – and reminded the world that he was still the superstar to beat
From Kanye's comeback to the new crop of boy bands and the death of ticket bots
The new ways to snag an award: media campaigns, intimate performances and paying experts who know who the voters are
The Platters, the Flamingos, and other pioneering performers share stories of divided audiences, Jim Crow absurdities and harrowing violence
Promoters thought they had security under control following Paris and Manchester. The Route 91 festival proved there's more work to do
Duo who signed rapper to make shares available of every song rapper recorded from 1999 to 2013
The band and venue are unrepentant after 200 ticket-holding fans were turned away from the band's London arena show
New software finally putting a dent in secondary ticket market – but not without controversy
A new breed of bomb-sniffing canines may detect a suicide bomber within a stadium of 50,000 people
"We're not going to change who we are and what we are in any way," Burnham says four months after terrorist attack at Ariana Grande show