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Live Nation Questioned Over $6 Parking Fee As Ticket Service Woes Continue

3/19/09, 1:29 pm EST

Is the Live Nation ticketing website sneaking a new charge onto tickets on top of their already steep service fees? The New York Daily News alleges that for concerts at New Jersey’s PNC Bank Arts Center, tickets purchased through Live Nation for events at the venue included an additional “$6 parking charge” to each ticket. After fans questioned the concert giant about the additional fee, the new charge disappeared, but the cost of the actual ticket was raised $6 instead.

After the Daily News called Live Nation about the higher cost of the ticket, the $6 parking fee reappeared on the site and ticket price was once again reduced. As of writing this item, the $6 parking fee per ticket is still in place, so even if you walked from New York City to the Holmdel, New Jersey, amphitheater, you’re still paying to park a car. Live Nation said that the $6 has always been incorporated into PNC Bank shows as a “facility fee.”

This controversy is just the latest in the weeks preceding and following the proposed Live Nation Ticketmaster merger. A rundown of the Live Nation and Ticketmaster’s 2009 stumbles:

Phish fans overload an unprepared Live Nation ticketing service, resulting in frustrated buyers.

Springsteen fans are livid after Ticketmaster routes them to secondary site TicketsNow even though the shows hadn’t yet sold out.

The New Jersey Attorney General is forced to intervene.

Canada files a pair of class-action lawsuits against Ticketmaster, citing unfair service charges and the transferring of consumers to TicketsNow.

Artists are exposed as working with Ticketmaster to profit off of the secondary ticket market.

Demand for Michael Jackson causes “technical difficulties” for Ticketmaster.

Ticketmaster accidentally releases tickets to Phish’s Red Rocks concerts a week early, then rescinds the orders.


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Comments

Swingline | 3/19/2009, 1:46 pm EST

This new service sucks major ass.

Had a problem using one of their promos a few weeks ago, and didn’t get contacted back by their customer service until I got back from my trip. Once I complained to them, they started giving me same-day responses, but it shouldn’t have to go that far to get a simple question answered for buying tix…

live nation sucks | 3/19/2009, 2:16 pm EST

$ 19.00 service fee
$ 6.00 parking..

per ticket.. i didn’t but.. thats the only way to get my feelings across

not buying | 3/19/2009, 2:24 pm EST

$19.00 service charge
$ 6.00 parking

on a $79.00 ticket or worse a $35.00 lawn seat..

don’t buy.. don’t buy.. don’t buy

did i mention.. don’t buy

stupid LiveNation | 3/19/2009, 2:47 pm EST

Listen up folks,,,,,dont buy these damned tickets,,,,,,,it’s up to you, simply stop buying into this crap,,,,,,buy a CD, DVD, watch or listen at home,,,,,screw this overpriced crap. Stupid, stupid LiveNation.

Anonymous | 3/19/2009, 2:56 pm EST

Guess what, this has been happening for years, it’s only coming to attention now because of the merger.

Anonymous | 3/19/2009, 2:56 pm EST

Guess what, this has been happening for years, it’s only coming to attention now because of the merger.

Anonymous | 3/19/2009, 3:11 pm EST

Oh my god… LiveNation actually CHARGES PEOPLE MONEY for goods and services?

I thought everything in the world was supposed to be free.

Stupid me.

Anonymous | 3/19/2009, 3:19 pm EST

Most venues owned by LiveNation, happen to be amphitheaters (aka sheds), located in the outskirts of town, in the middle of nowhere.

The vast, vast majority of people coming to these venues, are coming BY CAR. And they are parking at the venue.

I’d much rather pay an automatic parking fee, included in the ticket price, NOW, than have to deal with long lines at the venue, while Joe Stoner in the vehicle in front of me, is holding 5,000 cars up, while he scrounges for loose change underneath his seat.

Greendale | 3/19/2009, 3:20 pm EST

Please re-post this article when we get another “Why are only the big name acts making money on concert tickets anymore?”

Kenneth | 3/19/2009, 8:00 pm EST

Just buy your tickets from an FYE or other such place. You avoid all of the service charges by doing so.

livenationsucks | 3/19/2009, 9:36 pm EST

FUCK LIVE NATION. WHAT A PIECE OF SHIT COMPANY.

Mark | 3/19/2009, 9:37 pm EST

OK already, ticket fees are sketchy, movie popcorn is expensive, bubblegum pop sells more than Wilco. Life isnt fair get over it

Thomas O | 3/19/2009, 9:49 pm EST

Live Nation and Ticketmaster will become a Cartel if this merger gets approved. We will be paying more for ticket prices, fees, drinks, food and parking because they own most of the Venues. This will also put small promoters and agents out of business. Please send your email to stop this merger.

Anonymous | 3/19/2009, 10:08 pm EST

FYE sells Ticketmaster tickets. Not Live Nation.

(Though, Blockbuster video is in the process of setting up Live Nation Ticketing counters, at many locations.)

Losing Hope | 3/19/2009, 11:11 pm EST

Irving Azoff best turn this company around before AEG Live eats them whole…

stupid defenders | 3/20/2009, 10:47 am EST

only dumbasses could defend the bussiness practices of companies like TicketBastards or LiveAbomination,,,,,,,If you like getting “F”ed in the @ss just to go see some live music, then have at it,,,,,the rest of us will boycott,,,,,just stupid.

Bart | 3/20/2009, 11:00 am EST

Live Nation included this fee with the NIN tickets I just purchased. I got 4 tickets and each had the parking fee. Why would they include 4 parking fees if I buy ‘em all together? It’s not like I’m gonna park 4 cars! I’m not even parking, that’s what public transportation is for! These charges are an outrage!

bigred4 | 3/20/2009, 12:31 pm EST

Verizon Wireless-St. Louis, MO; $62.50 Nickelback tickets cost me $84.00. $14.50 service charge, $6.00 parking and $1.00 charity. This is way too excessive, Verizon always advertises free parking with their tickets, I guess they lied!

sucksinva | 3/20/2009, 12:52 pm EST

bought nickelback tickets for $65.00 a piece end up paying $174.00 for 2 tickets never again.I hope live nation goes broke.

Anonymous | 3/20/2009, 2:46 pm EST

“stupid defenders | 3/20/2009, 10:47 am EST

only dumbasses could defend the bussiness practices of companies like TicketBastards or LiveAbomination,,,,,,,If you like getting “F”ed in the @ss just to go see some live music, then have at it,,,,,the rest of us will boycott,,,,,just stupid.”

No, sorry. Only dumbasses complain nonstop, and want everything for nothing.

Believe it or not, Ticketmaster and LiveNation actually DO provide a service. Services cost money. That’s the way life goes.

Anonymous | 3/20/2009, 3:08 pm EST

Anyone spending $174 on Nickelback TOTALLY DESERVES to be ripped off!

Ann | 3/20/2009, 3:21 pm EST

So why not boycott concerts for a year. Live Nation / Ticket Master will get the message. So will all of the artists that seem to be signing with them. It is a rip-off. Concerts used to be affordable…not anymore. When you pay $85.00 for a ticket, it kind of takes the enjoyment out of it…

Anonymous | 3/20/2009, 5:06 pm EST

No boycott here.

I enjoy going to concerts. And I don’t mind paying for it. I run a business and I know what things cost. LiveNation is no different than any other company.

Christy | 3/20/2009, 10:49 pm EST

Concert tix end up costing twice as much due to these outrageous fees. If five people ride in one car shouldn’t the parking fee be $6 instead of $30? You’re only parking one car!

Thomas O | 3/21/2009, 4:26 pm EST

It seems like that Live Nation staff is here defending their merger. The only reason they want to merge with Ticketmaster so that they can use their money. Live Nation is running out of money beacuse they did many stupid 360 deals paying millions to the artists.

josh | 3/25/2009, 10:17 am EST

Everyone should dive to the concert by themselves, see if they actually have enough parking to justify charging everyone six dollars per ticket. anyone that doesn’t get a space should get their six bucks back.

get lives you retards | 3/26/2009, 9:34 pm EST

Do all of you really care that much? All of you fuckers stop blogging and do something useful, like jump off of a bridge head first. And yes, anyone buying nickelback tickets does deserve to get ripped off because they have to be inbred half-wits.

get lives you retards | 3/26/2009, 9:36 pm EST

Although I do agree the art of acquiring concert tickets sucks big floppy donkey dick, however, do all of you really care that much? All of you fuckers stop blogging about how much douchenation is a bunch of money-grubbers and do something useful, like jump off of a bridge head first. Seriously, the smallest violin is playing for all of you.

bffer | 3/30/2009, 12:25 pm EST

$6 is nothing. Here in Pittsburgh, for the Post-Gazette Pavillion they are charging a $13 parking fee to park in a lot that really amounts to nothing more than a field.

Chicago | 4/14/2009, 5:52 pm EST

Wow, they are actually breaking it down and showing what money goes where, what a stupid company! I think they should just put the fee in the price of the ticket and not say anything so the idiots shut up.

Anonymous | 5/20/2009, 5:40 pm EST

8 lawn tickets @ $29.50 each=$236.00
add tax/parking=$144.00
Grand total for LAWN SEATS=$380.00!!!!
What a rip off!!!
One car!

TickedOFF | 7/3/2009, 10:23 pm EST

With a $6 parking fee charge, will the venue let u park for free ? Here is Dallas Parking funs $15 to $35

Bjzpycjy | 7/14/2009, 3:57 am EST

PL5awx

ekim | 7/17/2009, 3:41 pm EST

fucking rediculous. okay, i can understand if they’re adding a $6 fee to the entire purchase at the end…but no, its $6 per fucking ticket! theyre dumb.

Fee free days | 7/22/2009, 3:34 pm EST

Their ‘parking fee’ of $6 is attached to all of the shows I’ve been to as well. But what gets me is this: on monday tickets to a show were $10 + $7 in fees on Livenation. On fee-free wednesday, earlier this summer, the same tickets cost $17. Tell me that’s a not marketing sham.

Hacker | 7/28/2009, 7:54 pm EST

I filed a complaint with the states attorney generals office in NC. Everyone needs to file a complaint. If enough people complain maybe something good will come of it. Still waiting on a resolution to my complaint.

coldplay055 | 8/10/2009, 2:50 am EST

Well i can say that i am not going to support this. If there is a concert i will try to get the tickets from the venue, if not i ain’t going. They make a certain amount off each ticket sold but this is insane.

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