In another e-mail, Wertheimer says that Diebold and state officials worked to downplay his team's dim assessment. "We spent hours dealing with Diebold lobbyists and election officials who sought to minimize our impact," he recalls. "The results were risk-managed in favor of expediency and potential catastrophe."
During the 2004 presidential election, with Diebold machines in place across the state, things began to go wrong from the very start. A month before the vote, an abandoned Diebold machine was discovered in a bar in Baltimore. "What's really worrisome," says Hood, "is that someone could get hold of all the technology - for manipulation - if they knew the inner workings of just one machine."
Election Day was a complete disaster. "Countless numbers of machines were down because of what appeared to be flaws in Diebold's system," says Hood, who was part of a crew of roving technicians charged with making sure that the polls were up and running. "Memory cards overloading, machines freezing up, poll workers afraid to turn them on or off for fear of losing votes."
Then, after the polls closed, Diebold technicians who showed up to collect the memory cards containing the votes found that many were missing. "The machines are gone," one janitor told Hood - picked up, apparently, by the vendor who had delivered them in the first place. "There was major chaos because there were so many cards missing," Hood says.
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