One soldier shows me the list of new regulations the platoon was given. "Patrol only in areas that you are reasonably certain that you will not have to defend yourselves with lethal force," the laminated card reads. For a soldier who has traveled halfway around the world to fight, that's like telling a cop he should only patrol in areas where he knows he won't have to make arrests. "Does that make any fucking sense?" asks Pfc. Jared Pautsch. "We should just drop a fucking bomb on this place. You sit and ask yourself: What are we doing here?"
The rules handed out here are not what McChrystal intended – they've been distorted as they passed through the chain of command – but knowing that does nothing to lessen the anger of troops on the ground. "Fuck, when I came over here and heard that McChrystal was in charge, I thought we would get our fucking gun on," says Hicks, who has served three tours of combat. "I get COIN. I get all that. McChrystal comes here, explains it, it makes sense. But then he goes away on his bird, and by the time his directives get passed down to us through Big Army, they're all fucked up – either because somebody is trying to cover their ass, or because they just don't understand it themselves. But we're fucking losing this thing."
McChrystal and his team show up the next day. Underneath a tent, the general has a 45-minute discussion with some two dozen soldiers. The atmosphere is tense. "I ask you what's going on in your world, and I think it's important for you all to understand the big picture as well," McChrystal begins. "How's the company doing? You guys feeling sorry for yourselves? Anybody? Anybody feel like you're losing?" McChrystal says.
"Sir, some of the guys here, sir, think we're losing, sir," says Hicks.
McChrystal nods. "Strength is leading when you just don't want to lead," he tells the men. "You're leading by example. That's what we do. Particularly when it's really, really hard, and it hurts inside." Then he spends 20 minutes talking about counterinsurgency, diagramming his concepts and principles on a whiteboard. He makes COIN seem like common sense, but he's careful not to bullshit the men. "We are knee-deep in the decisive year," he tells them. The Taliban, he insists, no longer has the initiative – "but I don't think we do, either." It's similar to the talk he gave in Paris, but it's not winning any hearts and minds among the soldiers. "This is the philosophical part that works with think tanks," McChrystal tries to joke. "But it doesn't get the same reception from infantry companies."
During the question-and-answer period, the frustration boils over. The soldiers complain about not being allowed to use lethal force, about watching insurgents they detain be freed for lack of evidence. They want to be able to fight – like they did in Iraq, like they had in Afghanistan before McChrystal. "We aren't putting fear into the Taliban," one soldier says.
"Winning hearts and minds in COIN is a coldblooded thing," McChrystal says, citing an oft-repeated maxim that you can't kill your way out of Afghanistan. "The Russians killed 1 million Afghans, and that didn't work."
"I'm not saying go out and kill everybody, sir," the soldier persists. "You say we've stopped the momentum of the insurgency. I don't believe that's true in this area. The more we pull back, the more we restrain ourselves, the stronger it's getting."
"I agree with you," McChrystal says. "In this area, we've not made progress, probably. You have to show strength here, you have to use fire. What I'm telling you is, fire costs you. What do you want to do? You want to wipe the population out here and resettle it?"
A soldier complains that under the rules, any insurgent who doesn't have a weapon is immediately assumed to be a civilian. "That's the way this game is," McChrystal says. "It's complex. I can't just decide: It's shirts and skins, and we'll kill all the shirts."
As the discussion ends, McChrystal seems to sense that he hasn't succeeded at easing the men's anger. He makes one last-ditch effort to reach them, acknowledging the death of Cpl. Ingram. "There's no way I can make that easier," he tells them. "No way I can pretend it won't hurt. No way I can tell you not to feel that. . . . I will tell you, you're doing a great job. Don't let the frustration get to you." The session ends with no clapping, and no real resolution. McChrystal may have sold President Obama on counterinsurgency, but many of his own men aren't buying it.
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