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Bruce Springsteen Fans Deal with Ticketmaster Glitches

Ticket site slammed with traffic as New York, New Jersey dates go on sale

January 27, 2012 1:55 PM ET
Bruce Springsteen
Bruce Springsteen performs during the Light of Day Concert Series.
Taylor Hill/FilmMagic

Several concerts on Bruce Springsteen's forthcoming spring tour – mainly in the rocker's home state of New Jersey – went on sale today, resulting in traffic-related issues for Ticketmaster that have kept many fans shut out from purchasing tickets. Earlier this afternoon, Springsteen put a message on his official site letting his fans know that he was aware many of them were having trouble buying tickets, and sharing the following message from Ticketmaster:

"We have been experiencing highly abnormal traffic patterns on our site this morning that have impacted the fan buying experience for some customers. We are investigating the source of the problem and are working to resolve it as quickly as possible, but tickets are selling so please stay patient. We will update fans as we know more."

Springsteen wasn't the only high-profile act with gigs on sale today. Tickets for Roger Waters' performance of The Wall at Yankee Stadium also went on sale this afternoon, along with Florence and the Machine dates and a rare U.S. appearance by Pulp at Radio City Music Hall in Manhattan.

This isn't the first time East Coast fans have dealt with Ticketmaster glitches related to Bruce Springsteen tickets. Back in 2009, fans attempting to get seats for the singer's shows on Long Island and in New Jersey were greeted with error messages immediately upon the tickets going on sale and were redirected to Ticketmaster's subsidiary TicketsNow, which specializes in selling tickets above face value. This led New York senator Charles Schumer to introduce ticket legislation intended to curb secondary-market ticket sites by insisting on a two-day waiting period before putting new tickets on sale.

Tickets for today's Springsteen shows are already available on sites such as StubHub.

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